Return Policy

We want you to have a great shopping experience with us at UNCVLZD Apparel. Please read our return policy carefully before making a purchase.

Claims for Misprinted/Damaged/Defective Items:

If you receive a misprinted, damaged, or defective item, please contact our customer support team within 30 days of receiving the product. We will guide you through the return process and ensure that you receive a replacement or a refund at no extra cost to you.

Lost in Transit:

In case your package is lost in transit, please submit a claim within 30 days of the estimated delivery date. We will work with our shipping partners to resolve the issue. If it's determined that the loss occurred due to an error on our part, we will cover the expenses and offer a replacement or a refund.

Returning an Item:

If you need to return an item for any reason, please contact our customer support team to initiate the return process. Please note that the return address will be provided to you by our team. We kindly request that you ship the item back to us within the specified timeframe.

Address Issues:

To ensure smooth delivery, please provide a correct and complete shipping address during checkout. If the courier deems the address insufficient and the shipment is returned to our facility, you will be responsible for the reshipment costs once we confirm an updated address with you.

Unclaimed Shipments:

If a shipment goes unclaimed and is returned to our facility, you will be responsible for the cost of reshipping the item to you or your intended recipient. We kindly request that you promptly claim any shipments to avoid additional charges.

Face Masks and Sealed Goods:

For hygiene reasons, we do not accept returns of sealed goods, including face masks. Please carefully review the product description and size guide before making your purchase.

Buyer's Remorse and Size Exchanges:

We understand that sometimes buyers may change their minds or require a different size. While we do not offer refunds for buyer's remorse, size exchanges can be offered at your discretion and expense. If you choose to accept returns or offer size exchanges to your customers, please place a new order for the desired item or size.

EU Consumer Rights:

Please note that certain items, such as personalized goods or unsealed items that are not suitable for return due to health or hygiene reasons, may not be eligible for the right of withdrawal. We reserve the right to refuse returns in accordance with applicable laws and regulations.

If you have any further questions or need assistance with a return, please don't hesitate to reach out to our customer support team. We are here to help!

This return policy governs all returns and shall be interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Thank you for shopping with us at UNCVLZD Apparel. We appreciate your understanding and cooperation.